Are you wanting to refer a client/patient?

The below referral form should be used by professionals only (such as GP’s / mental health clinicians)

For urgent mental health support call NHS 111 and select Mental Health

Are you looking to help someone else?

Step 1

Anyone who needs assistance with their mental health can call NHS 111 and select mental health

Step 2

If you are calling for somebody else, we will need their consent to support them. You could make the call while they are in the room with you or encourage them to call

Step 3

They will be able to speak to a qualified mental health clinician who will help them to get the correct support

If the person you need to help is already receiving care from a mental health professional, they can ask to be referred directly via our professional referral form.

If you need medical help, dial 999 in an emergency or 111 option 1 if it’s not an emergency.

Refer directly to STEAM

Are you a Mental Health Professional? You can refer directly to STEAM using the button below

Once this form has been completed and submitted, a member of our local STEAM team will make initial contact with the client (depending on need) within 4-24 hours. The referrer will receive an email notification to confirm this once completed. Our team will respond promptly to all referrals. STEAM House cafes are open seven days a week.

Refer via the NHS

If you are not in a position to complete a referral form, please call NHS 111 and select mental health. The Operator, with assistance from a qualified clinician, will assess the individual and can refer them to STEAM for the support required.

Professional referral guide

Click here for more information

Find out more about STEAM

Steam House cafes are softly styled safe wellbeing hubs, which are located on the high street for those seeking mental health and wellbeing support.

"If it wasn't for this place i'm not sure
that I would have coped with my health.
I have dissociative disorder and I have
bad attacks. They know what to do if I have one. It's so relaxed and th perfect place for me to come.״

Client FJ - talking about their STEAM journey